Orion is a globally operating Finnish pharmaceutical company who develop, manufacture, and market human and veterinary pharmaceuticals and active pharmaceutical ingredients. The Packaging Technology department, crucial to Orion's operations, oversees the management of printed secondary materials, which includes handling artwork management. Their artwork design team creates, and updates artwork based on requests, while secondary material specialists manage the overall process.
Orion faced several challenges with their previous artwork management system including complex label approval processes, maintenance and support issues, and lack of automation. While exploring alternatives, Loftware's Smartflow stood out due to its integration, built-in workflow automation, and master data management capabilities.
Loftware Smartflow significantly transformed Orion’s artwork management by streamlining processes, integrating real-time systems, and automating tasks. The improvements in process transparency, data reliability, and ease of system management have been key to supporting Orion’s business growth and operational efficiency in a complex pharmaceutical environment.
Watch this webinar to learn how Orion has seen significant benefits by using Loftware Smartflow.
Key Learning Objectives
- Efficiency gains: In a year, Orion completed around 8,000 projects using Loftware Smartflow, demonstrating high usage and efficiency. The system improved clarity in processes and instructions, eliminating the need for additional manual steps like checklists and personal notes.
- Workflow automation: Smartflow automated many previously manual tasks, improving efficiency and reducing human errors.
- Real-time integration: Smartflow integrates with SAP, Orion’s regulatory information system (RIMS), and robotic process automation (RPA) tools to automate tasks such as document uploads and version tracking.
- Enhanced reporting: The system’s data report export features allowed Orion to reliably track and measure key performance metrics.
- Ease of maintenance: The ability for admin users to make system adjustments as new business areas were added has made the system highly adaptable and scalable.