In today’s highly regulated industries, ServiceNow has become mission-critical—but complexity is quietly eroding its value. Financial services, energy, manufacturing, and life sciences organizations are managing dozens of disconnected ServiceNow environments, each with its own processes, permissions, and risks. Manual governance—bolted together with spreadsheets, ad-hoc approvals, and inconsistent change control—has left many CIOs, CISOs, and platform owners exposed to compliance violations, clone-related downtime, and stalled strategic initiatives. The 2025 State of ServiceNow Operations Report shows 91% of regulated enterprises experience clone disruptions, 25% still track audit logs in spreadsheets, and 75% allow developers admin access in more than just development environments. This governance gap delays high-priority projects, puts regulatory audits at risk, and undermines ROI.
In this exclusive webinar, you’ll hear directly from xtype and the ServiceNow Impact leadership on how to close these gaps—and unlock the full potential of your platform. Together, we’ll unpack real-world governance challenges across multiple ServiceNow environments and show how combining Impact’s advisory and acceleration capabilities with xtype’s built-in governance platform transforms delivery. You’ll learn how organizations are achieving 23% more user stories per release, cutting clone downtime by 75%, and passing audits without slowing innovation. We’ll explore practical strategies for gaining real-time visibility across every instance, enforcing granular role-based access controls, orchestrating compliant deployments, and embedding immutable audit trails into your operations.
We’ll also provide actionable frameworks you can apply immediately to scale ServiceNow without compromising compliance. From eliminating admin sprawl and preventing environment drift to replacing manual release tracking with policy-driven orchestration, you’ll gain the skills to accelerate delivery velocity while satisfying the most stringent governance requirements. This session will connect these best practices to measurable business outcomes—shrinking your backlog, improving platform adoption, and giving executives the confidence to expand ServiceNow’s footprint.
Don’t let governance be the bottleneck that holds your business back. Register now to join industry peers and platform experts for ServiceNow Impact + xtype – The Better Together Story, and learn how to turn governance from a compliance burden into a competitive advantage. Secure your spot today and start delivering faster, safer, and with complete confidence.
Key Learning Objectives
- Identify Governance Gaps in Regulated ServiceNow Environments: understand the root causes of delivery delays, compliance exposure, and admin sprawl across multiple ServiceNow instances, and assess how these issues impact ROI.
- Apply Integrated Impact + xtype Best Practices – Learn how the combined capabilities of ServiceNow Impact and xtype’s governance platform address visibility, control, orchestration, and compliance challenges at scale.
- Implement Policy-Driven Governance for Faster, Safer Delivery – Gain practical strategies for enforcing granular RBAC, orchestrating compliant deployments, and maintaining immutable audit trails without slowing innovation.
- Translate Governance Improvements into Measurable Business Outcomes – Discover how to shrink backlogs, accelerate time-to-value, pass audits confidently, and create executive alignment for ServiceNow expansion.
