Highly regulated organizations are managing dozens of disconnected ServiceNow environments, each with its own processes, permissions, and risks. Manual governance – bolted together with spreadsheets, ad-hoc approvals, and inconsistent change control – has left many CIOs, CISOs, and platform owners exposed to compliance violations, clone-related downtime, and stalled strategic initiatives.
The result? Compliance risks, project delays, and stalled innovation.
Join this exclusive webinar with xtype and ServiceNow Impact™ to learn how leading organizations are:
- Cutting clone downtime by 75%
- Delivering 23% more stories per release
- Passing audits without slowing innovation
Real-world customer successes will be covered and here are just a few highlights of results customers have achieved:
- 23% more user stories released per cycle (Global Biotech Company)
- 75% reduction in clone-related downtime (Multinational Beverage Manufacturer)
- SOC readiness and 25% faster delivery (Top 5 North American Bank)
Turn governance from a burden into a competitive advantage – and scale ServiceNow with speed, safety, and confidence.
Your expert speakers:

Dean Hervey
VP of Partnerships and Alliances, xtype
Deep expertise in scaling revenue and ecosystems—most notably building ServiceNow’s app store from the ground up into a $120M business and driving strategic investments and alliances that mirror xtype’s own growth ambitions.

George Bentel
Principal Customer Success Executive ServiceNow
Senior advisory consultant to some of ServiceNow’s largest customers on digital transformation, platform strategy and operating model and value management.
Key Learning Objectives
- Identify Governance Gaps in Regulated ServiceNow Environments: understand the root causes of delivery delays, compliance exposure, and admin sprawl across multiple ServiceNow instances, and assess how these issues impact ROI.
- Apply Integrated Impact + xtype Best Practices – Learn how the combined capabilities of ServiceNow Impact and xtype’s governance platform address visibility, control, orchestration, and compliance challenges at scale.
- Implement Policy-Driven Governance for Faster, Safer Delivery – Gain practical strategies for enforcing granular RBAC, orchestrating compliant deployments, and maintaining immutable audit trails without slowing innovation.
- Translate Governance Improvements into Measurable Business Outcomes – Discover how to shrink backlogs, accelerate time-to-value, pass audits confidently, and create executive alignment for ServiceNow expansion.